1	CARIBBEAN FLAVORS I N A Z U R E W A T E R S Subject Matter Expert Exchange (SMEE) June 21-June 26 2005 Santo Domingo, Dominican Republic Curd L. Evertsz VP CITRO Curaçao, Netherlands Antilles
2	Introduction Netherlands Antilles Curaçao Citizens Rescue Organization Partners
3	Why Caribbean Flavors CSAR A blend of geographic influences languages appearances styles approaches ingredients
4	When we cook We need A purpose Why do we cook A guest For whom do we cook A meal they want The cravings of the ones we serve A place to prepare it Where do we cook A team to cook: Yes Indeed! WE NEED PEOPLE
5	Caribbean Flavors Who are the Chefs here, let’s hear it! Menu Starter Main dish Dessert Coffee, tea or … Caribbean Ingredients Seasoning & Spices Fruits Vegetables Meat or Seafood Sweets Antigua & Barbuda Bahamas British Virgin Islands Curaçao, Neth. Antilles Dominica Dominican Republic Grenada Jamaica Panama St. Lucia St. Vincent & Grenadines Turks & Caicos U S A
6	Message We all have different backgrounds influences tastes cultures & traditions flavors But still … we all do the same thing: we cater to the needs of those we serve whether we’re COOKING or doing SAR
7	…. To effectively do that … We always need to be prepared Scope Who are those customers What resources do we have On-Site situation What are the expectations Why do they need and want us to respond Synergy possibilities Who else is active in the market, who can we work with Do we have other partners (‘ a.k.a. third parties ’) System & Procedures Safety Technique Professionalism Team Leadership & Management
8	Who are we The ones who Attract Recruit Shape Guide Organize Train Manage a group of people called VOLUNTEERS The ones who want to Be prepared to safeguard to respond quickly to deliver quality to realize recovery to mitigate to comfort Educate Create awareness Prevent
9	But …. Time Is scarce Money Is scarce Volunteers Are scarce Time Plan Money We can generate Volunteers We can recruit
10	Volunteerism The nucleus The importance The impact The Government’s role Deliverables Focus areas & skills Relationship with Government
11	The nucleus of volunteerism No financial reward or compensation No enrichment Person’s free will No obligation to volunteer The beneficiary is not the volunteer One person or group of persons
12	The importance of volunteerism Who benefits The ones served need help will ask for it no matter what The server seeks recognition will get it no matter what The Non Profit Organization sees the need will do it no matter what Who also benefits The community It is a another form of effective networking It helps in situations where we are ‘out of fuel’ or ‘out of options’ when we’re divided It is a perfect platform for the divided to reconnect It is the beginning with no end of acting based on common obligations It is the very pure form of human capital or asset
13	The impact of volunteerism Synergy, Trust and Partnerships Public- and Private Sector ‘Civilians’ effectively participating in public arena Cost reduction Significant reducing factor Increase efficiency But! There’s Risk involved Should not be a reason for downsizing Volunteers are partners not rivals
14	Deliverables in Volunteerism On Volunteer’s side Self confidence Integrity Enthusiasm Focus Loyalty Continuity Organization’s side Structure Training Job satisfaction Transparency Reliability Outlook & forecast
15	Focus Areas & skills in volunteerism Internal environment Team Work different disciplines common goals self development accountabilities Results & achievements leadership responsibilities reporting quality control External environment The one’s being served services available comfort build relationships Organization’s role Surrounding areas Info gathering Info interpretation Organization’s role Attract future supporters
16	We need to talk to the volunteer By Sharing Listening Explaining Motivating Educating Involving Recognizing Being there
17	The Government’s role in volunteerism Awareness Inform the community Information easily accessible Spread volunteerism community wide Personal and Individual growth leads to community growth Encourage our youth to participate They will continue efforts Quality control Rules, Regulations & Best practices Standarization of ‘ The Non Profit Way ’ Annual Reporting Support this form of social development Working for mutual benefits Civic engagement
18	The relation with Government WORK ON IT Public servants Politics & politicians Involve & Connect them Profit Sector Non Profit Sector
19	Caribbean Cuisine FINAL Caribbean Cuisine Similarities We think We work together We build teams We serve We like’m hot Differences We take our time We cook We prepare dishes We have menu We use a pressure cooker And …….. We kill our ingredients SAR Cuisine Similarities We think We work together We build teams We serve Things get hot Differences We act rapidly We engineer We prepare vessels We have a plan We are the pressure cooker But …….. We keep ‘m alive
20	Summary Cooking Differences in Backgrounds, .., .. Similarities in same … Comparison with SAR Doing the same thing Volunteerism Flavors
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